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Home >> REOI - Training Delivery Package I (February 27, 2012)

REOI Preparation and Delivery of the DFGG Good Governance Knowledge & Learning Program Package 1

Request for Expression of Interest
Preparation and Delivery of the DFGG Good Governance Knowledge &
Learning Program
Package 1
Citizen engagement (planning/budgeting), Citizen Engagement
(monitoring/reporting), Complaints Handling, Social Accountability Forum
(Consultant's Service-NGO)
For Project Coordination Office (PCO), Ministry of Interior (MOI)

1. The Royal Government of Cambodia (RGC) through the Ministry of Economy and
Finance (MEF) has received IDA Grant No.H4410-KH from the International
Development Association (IDA) towards the costs of the Demand for Good Governance
Project. The development objective of the DFGGP is to promote good governance in
Cambodia in order to sustain economic growth and poverty reduction. This involves
design of the overall project components, agreeing on main project objectives, indicators
and outcomes.

2. The Ministry of Interior (MOI), Project Coordination Office (PCO) as the implementing
agency for DFGG intends to use part of the proceeds of the grant for the services of NGO
to design and deliver effective training, workshops and learning events. The NGO is
responsible for adaptation for the Cambodian context, identifying the most effective
method to deliver the event or training, the delivery of events in designated locations
within Cambodia, measuring the effectiveness of the selected methods by follow
up/assessing the transfer and retention of the key messages of each learning event.

3. Based on the content developed by the Implementing Agency (IA), the bidder will internalize the
key messages and work closely with the IA to make the training content as relevant as possible
for the Cambodian reality. Using its experience as a training provider the bidder will propose a
variety of effective training delivery methods to the IA for each part of the proposed learning
event. The methods used will be relevant, effective, varied, simple and captivating. Moreover, the
bidder will deliver the training in various parts of Cambodia. The trainers deployed will be
experienced and well prepared for the events. In line with the overall M&E framework for the
DFGG project, the consultant shall measure and report the effectiveness of the training.

4. The DFGG plans to deliver a learning theme during each month of 2012. Each theme can consist
of several events and each event may be delivered at several cities, provinces, districts or villages.
The lead time prior to delivery is estimated to be four - five months although this will vary
depending on the size and complexity of the particular training theme. The bidder will have to
ensure that it has sufficient staff that can be assigned flexibly to the preparation and delivery of
the learning events. The bidder will work closely with lead service provider (Implementing
Agency or PCO) to prepare and deliver the learning events. For each thematic course, the bidder
is expected to cooperate and coordinate with the PCO/IA on the sequencing of activities in the
thematic course development.

5. The list of DFGG themes included in the projects CTP include:

1. Fundamentals of Social Accountability
2. Gender for Accountability
3. Effective Partnerships in Good Governance
4. Monitoring for Results
5. Transparency and Access to Information
6. Citizen Engagement
7. Communication for Accountability
8. Complaint Handling
9. Civil Society Role in Governance
10. Sub-National Democratic Development and Accountability

6. This Terms of Reference for Preparation and Delivery of the DFGG Good Governance
Knowledge & Learning Program (Package 1) invites NGOs to support the following
specific themes:

· Citizen Engagement (Planning/Budgeting)
· Citizen engagement (monitoring/Reporting)
· Complaints Handling
· Social Accountability Forum

7. Qualification and Experience Requirements
The bidder will have proven experience with the design, delivery and evaluation of Good
Governance related training, workshops and learning events. The following qualifications
will be scored as part of the pre-selection process:

1. Experience in the field of social accountability (no. of years, profile,
achievements) for more than 5 years.
2. Specific experience in the four thematic areas: citizen engagement
(planning/budgeting, monitoring/reporting), complaints handling, and good
governance best practices.
3. Experience in capacity building and awareness building (no. of years, staff
capacity (including core staff and consultants), profile, achievements) for
more than 5 years.
4. Track record of producing quality training materials, modules and tools over
more than 5 years.
5. Experience and qualifications of key staff proposed (at least a Bachelor
Degree in relevant fields).
6. Experience in monitoring and evaluating learning development (including
capacity assessments, exit surveys, data compilation).
7. Experience in a range of methods of delivering capacity building (e.g.
training, workshops, learning-by-doing) at provincial, district and village
8. Track record of providing services in in English, and reporting in English.
9. Track record of working with projects funded by multilateral institutions,
including the World Bank, and constructive engagement with government
10. Bidder is registered as NGO in Cambodia.

8. Demand for Good Governance Project invites expression of interest from qualified and
experienced NGO to undertake the above mentioned services which are further detailed
in the Term of Reference for this assignment. The successful consultant will be selected
through the Selection Based Upon Consultants Qualifications (CQS) method in
accordance with the provision of section II, under the World Bank's Guideline: Selection
and Employment of the Consultants by World Bank Borrowers, May 2004 (revised
October 2006).

9. In submitting their Expression of Interest, interested NGOs must provide their detailed
information indicating they are qualified to perform the services (Profile, description of
similar assignments, similar assignment, experiences in similar conditions, experiences in
Cambodia, availability and curriculum vitae of key permanent staff etc.) Expression of
Interest may be submitted electronically followed by the submission of hard copy as well.
If EOI is submitted hard copy, consultant must also provide an electronic copy.

10.Copies of the detailed Terms of Reference in English for this assignment are available
from the address below during office hours from 08.00 to 12.00 hours and 14.00 to 17.00
hours (local time) from Monday to Friday or visit following website/link via

11. Expressions of Interest must be submitted to the address or email below on or before
March 26, 2012 at 17:30 hours (local time).

Ministry of Interior (MOI), Demand for Good Governance Project (DFGG Project)
Project Coordination Office (PCO), Building A, First Floor, Room No. 214
No. 275, Norodom Blvd, TonleBassac, Khan Chamkarmon, Phnom Penh,
Attn: Mr. HOV Lenin, Chief of Procurement Unit
Tel: (855) 23- 727 579, Fax: (855) 23- 987 082, E-mail: អាសយដ្ឋាន​អ៊ីមែល​នេះ​ត្រូវ​បាន​ការពារ​ពី​សំបុត្រ​​ឥត​ប្រយោជន៍​ផ្សេងៗ។ អ្នក​ត្រូវ​ការ​អនុញ្ញាត JavaScript ដើម្បី​មើល​វា។

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