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Position Title: Learning Consultant, Demand for Good Governance Project
Contract position
Project Coordination Office (PCO), Ministry of Interior
Reports to:
Project Manager and Project Director
7 months time based contract

The Royal Government of Cambodia (RGC) has recognized the importance of strengthening
governance in its National Strategic Development Plan (NSDP) 2006-10 and in the Rectangular
Strategy (RS) 2004-08. The RGC has also publicly recognized that "achieving good governance will
require the active participation and commitment of all segments of the society, enhanced information
sharing, accountability, transparency, equality, inclusiveness, and the rule of law" (RGC 2004). A
number of key government policy documents, such as the RS, the Governance Action Plan, and the
Decentralization and De-concentration (D&D) Strategic Framework recognize the helpful role civil
society can play in governance processes.

The DFGG Project is a response to the current RGC push for reform, and has been approved as a
US$20 million-equivalent grant from the International Development Association (IDA). It will be
implemented over a four-year period (2009-2013), under the general coordination of the Ministry of
Interior (MOI) as the Executing Agency. Conceptually, 'Demand for good governance' (DFGG) aims
to increase the extent and ability of citizens and other non-state actors (NSAs) to hold the state
accountable, and to make it responsive to their needs. In turn, DFGG enhances the capacity of the state
to become more transparent, accountable and responsive to citizens.

The process of operationalizing this concept will be implemented through four key activities: (i)
promoting demand by disclosing, demystifying, and disseminating information on key government
programs; (ii) mediating demand by creating and strengthening avenues for citizen feedback and
addressing citizen concerns; (iii) responding to demand by creating programs for service delivery; and
(iv) promoting regular monitoring and oversight of the public sector by independent actors. A detailed
discussion of the DFGG framework is given in Annex 1.

The overall development objective of the DFGG Project aims to enhance demand for good governance
in priority reform areas by strengthening institutions, promoting partnerships, and sharing lessons. This
is to be achieved by supporting selected state institutions (SIs) engaged in DFGG through promotion,
mediation, response, or monitoring functions; supporting non-state actors (NSAs) to develop DFGG
programs in partnership with SIs or independently; and promoting learning, awareness raising, and
capacity building on demand-side governance approaches in a broader context. The DFGG project will
therefore include the following components:

  • Component 1: Support to State Institutions. The project will support the strengthening and scaling-up of programs conducted by four SIs which have committed leadership and demonstrated initial success: (i) the Arbitration Council (under the purview of the Ministry of Labor and Vocational Training); (ii) law dissemination and complaints handling (under the Ministry of National Assembly and Senate Relations and Inspections); (iii) the One Window Service Offices and District Ombudsman (under the MOI); and (iv) Radio National Kampuchea (under the Ministry of Information).
  • Component 2: Support to Non-State Institutions. The project will strengthen the engagement of civil society and NSAs in DFGG activities by providing grant funding and capacity building assistance to NSAs. The program is administered by the Asia Foundation.
  • Component 3: Coordination and Learning. The MOI is responsible for overall project coordination of the DFGG Project; awareness raising; and capacity building for a broader range of institutions than merely those directly involved in project implementation. To this end, a Project Coordination Office has been established, which will be responsible overseeing the daily management of the project, tracking progress, ensuring timely reporting, and promoting adherence to best management practices on part of all IAs. The PCO will have three small units that will comprise government and contract staff, supported by technical advisers:
    • (a) Project Coordination Unit: Functions will include oversight and coordination in planning and budgeting, financial management, internal audit, procurement and asset management, and management information systems.
    • (b) Learning and Communication Unit: Functions will include guiding and overseeing the preparation and delivery of the annual Awareness Raising and Capacity Building, Communication and Studies Programs.
    • (c) Monitoring and Evaluation Unit: Assisted by the M&E research firm, the functions of this unit will include managing and supporting the M&E function across all components, developing forms/report formats to collect information on progress and performance, assisting in the development and testing tools/methods for evaluation, training M&E staff from the IAs, compiling and aggregating information from Components 1 and 2, and reporting regularly to the RGC and the Bank.
      1) Subcomponent 3A: Coordination of Project Implementation; and
      2) Subcomponent 3B: Learning.

  • Component 3 has been structured into two subcomponents:

The Position

The Ministry of Interior requires a National Consultant for learning to assist the Learning and Communication Unit within the Project Coordination Office (PCO) to develop Learning Programs for DFGG project for six months period. The Consultant will report to the Project Manager and Project Director.

Candidates should be highly motivated with a willingness to learn and apply new skills and ideas within a team of energetic professionals.

Competitive salaries will be paid based on skills and experience.

Job Description

The main objective of the consultant assignment is to develop and implement for the Learning Subcomponent of the DFGG Project, under the overall guidance of the PCO, by providing technical expertise in the areas of research with a strong substantive focus on issues of governance, social accountability, public policy and local development.

The consultant is expected to support the PCO/MOI in identification, analysis, and documentation and sharing of project lessons to a wider audience of SIs, civil society organizations, and non-state institutions. The Consultant will help the PCO/MOI to prepare detailed framework of the programs for the duration of the project (2009-2013). The consultant will work closely with consultant of learning sub-component 3B as a team, and under the supervision of the PCO/MOI, the consultant will, inter 3 alia, develop tools and methods for testing demand for good governance concepts and practices, stimulate discussion and analysis of project lessons with the Learning and Communication Focus Group (LCFG), The Asia Foundation grantees as well as the Project Coordination Group (PCG) through conducting action research.

Scope of Work

The duties and responsibilities of the Consultant for Learning will be as follows:

1) Formulate Studies Programs for Subcomponent 3B;

2) Formulate the four-year DFGG Learning Strategy, comprising the four activities/programs (promote cross-fertilization and synergy program, awareness raising and capacity building program, communication program and study program) and thereafter prepare Annual Work Plans (AWPs) for implementation of the agreed strategy;

3) Conduct stocktaking of GG/DFGG experiences in Cambodia and abroad;

4) Establish work plans with M&E staff units of the SIs and IAs to identify lessons emerging from the project, promoting synergies within SIs and IAs and between SIs and NSIs , and looking for good practices, complementarities, and opportunities for experimentation across SIs and IAs and between SIs and NSIs;

5) Carry out research and studies on DFGG concepts and practices within Cambodia and derived from international experience to draw a suitable and practical context for Cambodia in order to enhance DFGG tools and methods and support the DFGG Project to achieve its development objectives; Produce methodological implications and participatory approach for further research for the rest of the project period, 2009-2013;

6) Analyse, validate lessons with key stakeholders, and document them (preparing case studies where appropriate) for using in training courses, and wider dissemination among SIs and NSIs within and beyond the project;

7) Facilitate LCFG discussions on project lessons, research activities, studies and programs and prepare reports on these discussions, highlighting conclusions and recommendations for submission to the PMT and the PCG;

8) Maintain a database of DFGG lessons, including Cambodian experiences outside the scope of the DFGG Project. Perform other tasks as directed by the Project Manager and Project Director.

Required Expertise and Qualifications


  • A minimum of master's degree in a relevant field from a reputable university
    (preferably degree by research);


  • At least 5 years of professional experience in qualitative researches (longer experience is an advantage );
  • Previous research experiences in relevant areas, such as good governance, public participation, institutional arrangements, social accountability, public relations, Decentralization and De-concentration program, especially with commune councils, are highly regarded;


  • Excellent computing skills (word processing and spreadsheets).
  • Excellent skills in English language (high ability to write and edit project reports is preferable);
  • Any other relevant qualification/skill and working ability under time pressure, communication, social networks, and teamwork is a plus.

The Application Process

Candidates will be required to send by email:

    1) a letter of application specifying the position,
    2) a detailed Curriculum Vitae,
    3) the names and contact details (phone and email) of three work-related referees.
Women who meet these qualifications are encouraged to apply. Only short-listed candidates will be contacted.


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